Every product sold by Villa Supply is backed by a manufacturer warranty. Coverage terms vary by brand, so we’ve summarized the key details below for your reference. If you need help understanding any specific warranty policy, our team is here to assist.

American Made Grills

• American Made Grills offers a Gold Standard Lifetime Warranty. This Covers all major stainless steel components for life, with 3-year coverage on electrical parts. Valid for original purchasers with registration. View full warranty (PDF). 

Anderson Teak

• Anderson Teak offers a Limited Warranty with 2-year residential and 1-year commercial coverage on most products, including teak, hardwood, and all-weather wicker frames. Warranty covers manufacturing defects in materials and workmanship, with labor included in the first year (shipping excluded). Proof of purchase required. View full warranty (PDF)

Bromic

• Bromic Heating warrants to the original purchaser of all patio heaters installed in residential and/or commercial locations to be free from defects or faults in materials or workmanship for a period of one (1) year from the original date of purchase. 
• Bromic Heating offers a 7-year limited warranty (referred to as "lifetime") on the Tungsten Electric Heater Elements against defects in materials and workmanship for the original purchaser. Requires proof of purchase and proper use. This includes model: BH0420013, BH0420033, BH0320008 and BH0320005.
  

Primo

• All Primo ceramic parts are warrantied, to the original purchaser, by a Limited Lifetime warranty and are backed by a twenty (20) year guarantee. All metal parts (excluding cast-iron parts) are warrantied for five (5) years. All cast-iron parts, valves and knobs, and all other parts and accessories are warrantied for one (1) year. The thermometer and felt gaskets are warrantied for thirty (30) days. The warranty is limited to the repair or replacement of any parts which, under normal use, Primo determines, after reasonable examination, to be defective. Labor is not included. View full warranty (PDF)

The Outdoor Plus

• The Outdoor Plus offers a lifetime warranty on burner rings and bars, and 1–5 year coverage on other components depending on product and use. Electronics and lighting typically carry 1-year residential and 6-month commercial coverage. Custom and media products are not covered. View full warranty (PDF)

Wildfire

• Wildfire offers a Limited Lifetime Warranty on stainless steel housing, frames, cooking grids, and burners. Additional components are covered for 1 to 5 years depending on part type. Valid for original purchasers with proof of purchase. Warranty does not cover labor, corrosion, normal wear, or misuse. View full warranty (PDF)

Have Questions?

Our team is happy to assist you in understanding warranty coverage for any product we sell. We can also provide official policy PDFs upon request.

Email: support@villasupply.com
Support Hours: Monday – Friday, 9 AM – 5 PM Pacific Time