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Billing Terms & Conditions

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Villa Supply ("Company", "we", "us", or "our") and you ("Customer", "you", or "your"). By using our website or purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

  • All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice.

  • Prices are exclusive of applicable taxes unless otherwise stated.

2.2 Payment Methods
We accept the following secure payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Stripe

2.3 Payment Due Date

  • One-Time Purchases: Payment is due at the time of purchase.

  • Subscriptions (if applicable): Payment is due on the first day of each billing cycle.

3. Invoicing

  • Invoices Issued: Automatically upon order completion.

  • Delivery Method: Sent electronically to the email address you provide.

  • Responsibility: You must keep your billing information accurate and current.

4. Late Payments

4.1 Interest on Late Payments
If payment is not received by the due date, we reserve the right to charge a late fee of 1.5% per month or the maximum allowed by law.

4.2 Suspension of Services
We may suspend fulfillment or access if payment is not received within 10 days of the due date. Services will resume once full payment, including late fees, is received.

5. Disputed Charges

You must notify us within 15 days of the invoice date if you dispute a charge.
Send disputes to: support@villasupply.com with the invoice number and full details.

6. Refunds and Credits

Refunds and credits are provided in accordance with our Freight Claims & Return Policy.
Approved refunds will be returned to the original payment method within 14 business days.

7. Taxes

You are responsible for all applicable U.S. sales tax or other taxes unless you provide a valid tax exemption certificate at the time of purchase.

8. Billing Errors

  • Overcharges: We will refund or credit any overcharged amounts.

  • Undercharges: We reserve the right to bill you for any unbilled charges.

9. Subscriptions and Recurring Payments

9.1 Automatic Renewal
Subscriptions automatically renew unless canceled via opt out email.
We may notify you before the renewal.

9.2 Cancellation
To cancel, email us at least 30 days before the next billing cycle.
You’ll continue to receive service through the end of your current billing period.

10. Payment Security

  • Payments are securely processed via Stripe and Shopify Payments.

  • We do not store credit card details on our servers.

  • SSL encryption protects all transaction data.

11. Changes to Billing Terms

We reserve the right to modify these Terms at any time.
Updated terms become effective upon posting at https://www.villasupply.com.
Continued use of our services indicates acceptance of the updated Terms.

12. Limitation of Liability

Villa Supply is not liable for indirect, incidental, or consequential damages.
Our total liability is limited to the amount you paid in the last 6 months for the services giving rise to the claim.

13. Governing Law

These Terms are governed by the laws of the State of Washington, USA.
Any legal disputes will be handled in the courts of King County, Washington.

14. Contact Information

For billing inquiries, please contact:

15. Entire Agreement

These Terms, along with our Terms of Service and Privacy Policy, constitute the full agreement between you and Villa Supply regarding billing and supersede all prior agreements.

Acknowledgment
By placing an order or using our services, you confirm that you have read, understood, and agreed to these Billing Terms and Conditions.